SHIPPING & DELIVERY

WOLVONI ships to customers throughout the United States and worldwide.

Most WOLVONI graphic items are made to order. Orders shipping within the United States are produced, quality-checked, packed, and dispatched from our U.S. production facility.

United States orders are produced and shipped domestically within the United States.

Shipping Overview
  • United States production & processing: Approximately 2–5 business days
  • United States delivery after dispatch: Approximately 3–7 business days
  • Estimated total time for most United States orders: Approximately 5–12 business days
  • Canada, United Kingdom, Australia & Europe: Approximately 8–16 business days after dispatch
  • Other international destinations: Approximately 10–20 business days after dispatch

Business days are Monday through Friday and exclude weekends and public holidays.

Production and delivery timeframes are estimates. Carrier disruptions, customs processing, severe weather, public holidays, unusually high order volume, transportation interruptions, or other circumstances outside our reasonable control may affect delivery.

United States Orders

Orders shipping to addresses within the United States are produced and dispatched from within the United States.

Please allow approximately 2–5 business days for production, quality inspection, packaging, and preparation before dispatch.

After dispatch, standard domestic delivery generally takes approximately 3–7 business days.

The estimated total timeframe for most United States orders is therefore approximately 5–12 business days from the order date.

International Orders

International delivery times vary depending on destination, customs procedures, transportation networks, and the final delivery carrier.

Estimated delivery times after dispatch are:

  • Canada, United Kingdom, Australia & Europe: Approximately 8–16 business days
  • Other international destinations: Approximately 10–20 business days

International shipments may occasionally require additional time due to customs inspections, import processing, local carrier delays, severe weather, public holidays, or other transportation disruptions.

Shipping Rates
  • United States standard shipping: $6.95 USD
  • Free United States standard shipping: Eligible orders of $90 USD or more
  • International shipping: Calculated at checkout based on destination, order contents, and available shipping services

The shipping method and rate displayed and accepted at checkout will apply to your order.

Order Processing

Because most WOLVONI graphic items are made to order, production may begin shortly after an order is confirmed.

Processing may include printing, quality inspection, packaging, and preparation for shipment.

Major product releases, sales periods, public holidays, or unusually high order volume may occasionally require additional processing time.

If an unexpected delay prevents us from dispatching an order within the timeframe represented at purchase, we may contact the customer with updated shipping information and any options required for the affected order.

Tracking Your Order

Tracking information will normally be sent to the email address used at checkout once an eligible order has been dispatched.

Please allow approximately 24–72 hours after dispatch for the first tracking update to appear.

A shipment may continue moving through the carrier network even when a new tracking scan has not recently appeared.

Customers should monitor available tracking information after dispatch and contact us if a shipment appears significantly delayed or unusual.

Eligible customers may also be able to follow their delivery through the Shop app.

Orders Shipped in Multiple Packages

Items within the same order may occasionally be produced or shipped separately.

If your order is divided into multiple shipments, you may receive more than one tracking number or shipping confirmation.

You will not be charged additional shipping fees solely because WOLVONI divides an order into multiple packages.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review:

  • Recipient name
  • Street address
  • Apartment, unit, or suite number
  • City
  • State or province
  • Postal or ZIP code
  • Country

If you notice an error after placing your order, contact support@wolvoni.com as soon as possible and include your order number and the correct address.

We will make reasonable efforts to update the address before fulfillment, but changes cannot be guaranteed once production, fulfillment, or shipment has begun.

WOLVONI is not responsible for delivery problems caused by incorrect or incomplete shipping information supplied by the customer, except where otherwise required by law.

If a shipment is returned because of an incorrect or incomplete address, additional shipping charges may apply before it can be resent.

Delayed or Unusual Tracking

If tracking has shown no meaningful movement for an extended period, contact support@wolvoni.com.

Please include:

  • Your order number
  • Your tracking number, if available
  • A brief description of the issue

We will review the available tracking information and, when appropriate, work with the carrier to determine the status of the shipment.

We may request a carrier case number, written carrier confirmation, or other reasonable information needed to complete the investigation.

A temporary lack of tracking updates does not by itself mean that a shipment has been lost.

Lost Packages

If a carrier confirms that a shipment has been lost in transit, contact support@wolvoni.com with your order number and any available carrier information.

We may require completion of a carrier investigation or confirmation from the carrier before approving a replacement, refund, or other resolution.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please first check:

  • Your entrance, porch, mailbox, garage, parcel locker, or designated safe location
  • With household members or neighbors
  • With your building reception, concierge, security desk, or mailroom
  • Directly with the local delivery carrier

Some carriers may record delivery shortly before the package is physically completed. Where appropriate, please allow up to 24 hours before reporting the package as missing.

If the package is still missing, contact support@wolvoni.com with your order number and tracking information.

Carrier tracking, delivery scans, delivery photographs, signatures, GPS information, or other carrier records may be used when reviewing a delivery claim.

WOLVONI is not responsible for theft or loss occurring after a package has been correctly delivered to the shipping address supplied at checkout, except where otherwise required by law.

Returned to Sender, Refused & Unclaimed Packages

A package that is refused, unclaimed, not collected, or returned to sender is not automatically treated as an approved return.

If a shipment is returned to us or an authorized fulfillment location, contact support@wolvoni.com.

Any refund or reshipment will normally be reviewed after the returned package has been received.

Shipping, return-shipping, carrier, customs, or reshipment costs resulting from an incorrect address, refusal, failure to collect, or other customer-related delivery issue may be charged or deducted where permitted.

Customs, Duties & Taxes

United States orders are produced and shipped domestically within the United States.

International orders may be subject to import duties, customs fees, taxes, brokerage charges, or other fees imposed by the destination country.

Unless expressly collected at checkout, these charges are determined by local authorities and are the responsibility of the recipient.

WOLVONI does not control customs assessments or customs processing times.

Refusing or abandoning a shipment because customs or import charges are due does not automatically qualify the order for a full refund.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, contact support@wolvoni.com as soon as possible.

We will make reasonable efforts to assist, but changes or cancellations cannot be guaranteed once production, fulfillment, or shipment has begun.

Returns

Eligible voluntary return requests may be submitted within 30 days of delivery.

Please contact support@wolvoni.com before sending anything back.

The authorized return address and return instructions will be provided after the return request has been reviewed and approved.

Please review our complete Returns & Refunds Policy for full return conditions.

Consumer Rights

Nothing in this policy is intended to exclude or limit consumer rights that cannot legally be excluded.

Need Help?

For questions about production, shipping, tracking, or delivery, contact support@wolvoni.com.

Please include your order number whenever possible.